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Our Customers Say...
"Your form of customer service is unfortunately rare in today's marketplace, and even rarer online. Your excellent and forward-thinking approach for handling this simple matter of a delay in product from your supplier, make me feel confident that you are fully able to handle any more serious problems that come your way. You have earned a long-term customer"
- Peter, VA
Like most Seidio products, the retractable Sync & Charge cable is a good idea with poor quality control. My first one stopped syncing after a month, and TC replaced it. After another 2 months, the second one would only charge if I held the connector firmly in place against the Treo, and it wouldn't sync at all. At that point, I wrote it off as a lost cause.
I've had similar experiences with other Seidio products (e.g., Inno.Dock, or however they try to spell it), and their customer support and tech support departments are a joke, regardless of what TC user seidioseidio tries to tell you. If another brand (JavoEdge, for example) makes a similar product, go with that. Even if it isn't more durable, at least support won't give you the runaround.
seidio products seem to break fast
User: c p, Mar 1, 2008
have owned a number of products from Seidio. Stereo headsets (returned one 3 times!), and these retractable chargers (2). They are cheap and fragile. Tend to break after short periods of time year
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