"Your form of customer service is unfortunately rare in today's marketplace, and even rarer online. Your excellent and forward-thinking approach for handling this simple matter of a delay in product from your supplier, make me feel confident that you are fully able to handle any more serious problems that come your way. You have earned a long-term customer"
- Peter, VA
User Ratings & Opinions
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Good at first...
User: Michael Mos, Oct 17, 2006
Was great for the first few weeks. Then the ring that tightens the connection between the gooseneck and the crade just snapped off. I looked at the broken piece and saw that the ring was made out of plastic! Can't someone make one of these things with real metal parts that won't break? So the cradle just kind of flops around now and is useless...
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